All the items on this site are new unless stated otherwise. Negotiation is possible, if reasonable. :) check out our site ! There is a huge variety and different items that are being sold, and it is extremely unlikely that the same item will be sold a second time. There are no returns nor refunds due to the fact that it will take up time, and if a package is lost or damaged while being shipped, it is not our responsibility. When you find something you might like, go to our store ! :)  Fans on the page www.envy.storenvy.com ! :)